Customer Care

We’re Here to Assist You!

Thank you for choosing Chica Chic for your fashion needs! Our dedicated team is available to assist you Monday through Friday from 10 AM to 7 PM and on Saturdays from 11 AM to 6 PM. Please note that our office is closed on Sundays and major U.S. holidays. During these hours, we are committed to providing you with exceptional service.

Have questions or need assistance? Reach out to us at help@shopchica.co. We pride ourselves on a prompt response, typically within 24 hours. Our customer care team is here to help with:

  • Product Information: Get details on our latest collections and availability.
  • Size and Fit Advice: Find the perfect fit with our sizing guides and expert recommendations.
  • Returns and Exchanges: Easy and hassle-free return and exchange processes.
  • Delivery Information: Track your order and get updates on shipping.

At Chica Chic, your satisfaction is our priority. Don’t hesitate to contact us with any inquiries or concerns. We look forward to assisting you!